The Strength of Our Past
is the
Foundation of Our Future

Location Address:

8800 Sheridan Drive
Williamsville, NY 14221

Mailing Address:

PO Box 9062
Williamsville, NY 14231-9062

Phone: 716-632-5433

Office Hours: 8:15am – 4:30pm
Monday through Friday



A.M. Best Rated
Since 1988

Financial Size Category VIII

COVID-19 - Important Message to Policyholders

Given recent events, Erie and Niagara is continually monitoring the evolving situation regarding COVID-19. The health and safety of our employees, agents, customers and business partners is of utmost importance. While some of our employees are working remotely and we have implemented a shift approach to limit the number of employees on premises, we are fully operational and available to assist with your insurance needs.

The most common questions we have received relate to payment accommodations and whether business interruption coverage is included for commercial policyholders. Please be guided by the following:

  • Payment Accommodations - We will be flexible in efforts to accommodate your needs with respect to alternate payment arrangements. You can contact the Erie and Niagara Accounting Department via phone (800) 234-9876 or email to discuss options to defer your current installment(s) due, waive any related late fees or modify payment plans. For your convenience, payments can be made 24/7 via our website by credit/debit card or eCheck. Please note, you can also contact your agent directly for assistance and guidance on payment related matters.

  • Business Interruption - Coverage for business interruption is afforded when there is coverage for direct loss or damage to covered property such as buildings or business property which leads to the cessation of business operations. Illnesses to people do not constitute loss or damage to covered property. Consequently, there is no coverage for business interruption from COVID-19. If you feel your business has sustained a covered loss, you can submit your claim online 24/7 via our website

Thank you for your patience and understanding as we work through this difficult time together.