The Strength of Our Past
is the
Foundation of Our Future

Location Address:

8800 Sheridan Drive
Williamsville, NY 14221

Mailing Address:

PO Box 9062
Williamsville, NY 14231-9062

Phone: 716-632-5433

Office Hours: 8:15am – 4:30pm
Monday through Friday



A.M. Best Rated
Since 1988

Financial Size Category VIII

Payment Options

One-Time Payment

Make a secure, one-time payment using a debit/credit card, or checking/savings account. We accept Visa®, MasterCard® or Discover® debit/credit cards.

Pay by Phone

Call 1-866-764-0911 to make a payment over the phone 24/7 using our automated Integrated Voice Response (IVR) system.

Customer Portal

Take advantage of our secure, self-managed customer portal. Click here to create an account and enjoy the following billing, policy and payment benefits.


AutoPay is a convenient way to have your policy premium electronically paid using a debit/credit card or checking/savings account.


  • It's convenient (saving you time and postage), secure and safe
  • Your payment is always on time (even if you're out of town), eliminating late charges and avoiding the possibility of the cancellation of your policy for a missed payment
  • Available on all lines of business (both Personal and Commercial lines policies)
  • Available for all current payment plans, i.e., 1-Pay, 2-Pay, 4-Pay, 8-Pay, 12-Pay
  • Cherry Valley Cooperative Insurance Company policies are not eligible for AutoPay

To sign up for AutoPay, click here to register for a Customer Portal account and follow the simple steps to set up your policy on AutoPay. Once you have successfully added a schedule for AutoPay, you will receive an email confirmation and policy documents via USPS mail. You can safely and securely make any changes such as the frequency, funding method or de-enrollment using your Customer Portal login.

View MyDocs

Enjoy the convenience of reviewing recent changes to your policy using the MyDocs feature in your Customer Portal account. Please note that any legal notices regarding policy cancellation, termination or reinstatement will continue to be delivered via USPS mail and not displayed in this area.

Pay multiple polices

Load all of your policies (Erie and Niagara or Cherry Valley) into your Customer Portal account and pay multiple policies using a single payment method at one time.

Frequently Asked Questions - FAQ

Please click here to access our frequently asked questions regarding payments, AutoPay and our Customer Portal.


If you have any questions about making a payment or signing up for a Customer Portal account or please call us at 1-800-234-9876 (M-F 8:30am - 4:30pm ET) and ask to speak with a Billing Representative.

Thank you for choosing Erie and Niagara Insurance Association.
We appreciate the opportunity to serve you.