Contact Us

Erie and Niagara Insurance Association

Location Address:	8800 Sheridan Drive Williamsville, NY 14221
Mailing Address:	PO Box 9062 Williamsville, NY 14231-9062
Phone:	716-632-5433
Fax:	716-632-0410
HR Fax:	716-632-2460
Claims Fax:	716-632-9621
Office Hours:	8:15am – 4:30pm, Monday through Friday
After Hours and Weekends:	866-587-9820

Career Opportunities

Erie and Niagara Insurance has been serving the insurance needs of families and businesses in New York State for more than 150 years.

We offer a competitive benefits package including:

• Health, Dental and Vision insurance
• Life Insurance
• Short- and long-term disability insurance
• Supplemental benefit options
• 401k with up to 6% company match
• Pension
• Generous PTO
• Profit share and more!

Qualified candidates may submit their confidential resume and cover letter with salary requirements to Human Resources.

Interested in joining our team?  Explore the opportunities below:

 

Underwriter Assistant

Erie and Niagara is seeking a full-time Underwriter Assistant for our Personal Lines Department. This is a great opportunity to join an established WNY company with opportunities for advancement.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Builds rapport with Agency Personnel offering friendly, courteous, and professional customer service.
• Assists in underwriting activities within the scope of authority.
• Reviews, approves, processes or refers policy endorsements requests.
• Reviews, approves, processes or refers policy cancellation or reinstatement requests.
• Reviews all necessary information for policy renewals to determine acceptability for continued coverage.
• Gathers information on new business/quotes to be utilized in the underwriting decision process and forward to Underwriters on a timely basis.
• Prepares and processes policy quotations as directed by Underwriters or within the scope of assigned authority.
• Researches information to be utilized in the underwriting decision process; gathers information on risks.
• Sends memos for information and pending timely response.
• Performs other related duties as assigned by Underwriting Management.

Qualifications:

• Associate’s degree preferred.
• Two years of demonstrated customer service experience is preferred.
• Ability to use sound judgment and make decisions within established underwriting guidelines.
• Proficient computer skills in a Windows based environment.
• Demonstrated analytical, communication, and customer service skills.
• Must work well both independently and in a team environment.
• Demonstrated ability to communicate effectively both orally and in written form.
• Ability to manage multiple tasks and responsibilities daily.
• Willingness to pursue INS designation.
• Demonstrates knowledge of, or the ability to learn, insurance industry terminology and laws as it pertains to assigned area.

Pay range for this position is $44,300 to $54,080 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Executive Assistant

Erie and Niagara is seeking a full-time Executive Assistant to provide high-level administrative support and assistance to Company Officers and/or other leadership staff. This is a great opportunity to join an established WNY company with opportunities for advancement. Duties include general clerical, receptionist and project based work.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Support the CEO primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently.
• Plan and orchestrate work to ensure that senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld.
• Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics.
• Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database.
• Coordinate calendars, schedules, meetings, and travel arrangements for executive staff.
• Coordinate direct mailings which may include but is not limited to Christmas Cards.
• Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for executive staff.
• Receives incoming communication or memos on behalf of executive staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
• Maintains confidentiality of all corporate matters.
• Prepare letters, reports, and agency agreements as directed by Management.
• Upload new Third Party Vendor forms to Security Team site on SharePoint.
• Conducting research, gathering data, and preparing reports to support decision-making.
• Organizing and coordinating company events, conferences, and workshops.
• Responsible for handling NYSDFS Complaint letter documentation, and response.
• Maintains office supply inventory and orders supplies/materials as needed.
• Prepare presentations.
• Manage expense reporting and tracking.
• Assist with special projects and strategic initiatives, as assigned. Project management of designated tasks.
• Board Administration.
• Draft/Send out Meeting Notices for all Erie and Niagara and Cherry Valley Board and Committee Meetings.
• Track responses for each meeting and communicate attendance with Executive Management.
• Coordinate Board/Committee meeting breakfast, lunch, snacks, drinks, etc.
• Coordinate Board/Committee dinner reservations and RSVPs.
• Back up to receptionist for meeting set up and preparation.
• Proofread meeting minutes.
• Once annual Board/Committee meeting calendar is finalized for ENIA & CV:
  • Send out meeting notices in Outlook to Board members and management.
• Input meeting dates and times on Board site in Agent LaunchPoint.
• Back-up for the Receptionist position.
• Other Administrative duties as assigned by members of management.

Qualifications:

• Bachelor’s degree in Business Administration or related field preferred.
• Four or more years of experience in an administrative role reporting directly to upper management.
• Advanced organizational skills to manage time, coordinate calendars, prioritize tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Strong problem-solving and decision-making skills.
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
• Proficiency with office productivity tools and an aptitude for learning new software and systems.
• Flexible team player, willing to adapt to changes and unafraid of challenges.
• Technical calendar management skills to operate automated scheduling and calendar and task-management software.
• Proficient PC Skills in a Windows based environment, including Word, Excel, PowerPoint, and Publisher.
• Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems.
• Experience in developing internal processes and filing systems preferred.

Pay range for this position is $55,000-$65,000 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Java Developer

Erie and Niagara is seeking a full-time Java Developer for our IT Department. This is a great opportunity to join an established WNY company. This position is responsible for providing technical expertise in the design, development, implementation, maintenance and documentation of the software applications and components that support the business needs of the company.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Maintain and develop new software applications.
• Develop an understanding of the business.
• Assist in executing reoccurring tasks.
• Monitor phone and e-mail based help desk.
• Create technical specifications and test plans.
• Create new and extend existing operational documentation.
• Consult colleagues concerning maintenance and performance of software systems.
• Assist in companywide system upgrades as needed.
• Utilize established development tools, guidelines and conventions including but not limited to IntelliJ, Java, Visual Studio, ASP.NET, SQL Server, XML, HTML, CSS, and JavaScript.
• Investigate and develop skills in new technologies.
• Perform other related duties as required.

Qualifications:

• Bachelor’s degree in Information Systems or minimum five years’ experience.
• Strong organizational skills with the ability to multi-task.
• Ability to set and meet deadlines as necessary.
• Must have excellent communication skills, interpersonal skills.
• Proven experience in Object Oriented analysis, design and programming.
• Proficient in IntelliJ, Java, Visual Studio, Microsoft .NET Framework, ASP.NET, HTML, XML, Web Services, CSS and JavaScript.
• Proven experience with Relational Databases (Microsoft SQL Server).
• Must have demonstrated ability to quickly master new technologies.

Pay range for this position is $75,000-$90,000 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Commercial Lines Underwriter

Erie and Niagara is seeking a full-time Underwriter for our Commercial Lines Department. This is a great opportunity to join an established WNY company with opportunities for advancement. Commercial Lines is one of the main contacts for agents in regard to existing policies and new business requests. Primary job function typically requires exercising independent judgment within scope of authority and departmental guidelines.

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Duties/Responsibilities:

• Builds a rapport with agency personnel offering friendly, courteous, and professional customer service.
• Effectively answers agent’s written or telephone inquiries – responding promptly with proper follow-up documentation.
• Performs underwriting activities within the scope of authority.
• Reviews, approves, processes or refers endorsements.
• Reviews, approves, processes or refers policy cancellation or reinstatement requests.
• Reviews, approves, processes or refers policy quotations.
• Renews, modifies, non-renews or refers policy renewals.
• Requests renewal information and maintains diary on pending items to ensure all renewal notices and/or renewal policies are issued in a timely manner.
• Approves backdated endorsements within assigned authority level.
• Placement of reinsurance within assigned authority level.
• Reviews and approves PML calculations and mapping for placement within assigned authority level.
• Maintains diary on pending items in a timely manner.
• Provides written communications to agents (i.e. declinations, modifications, and recommendations).
• Provides written communication to insureds (i.e. recommendations).
• Provides Rating support for underwriters,
• Assists in the testing of department rating updates as assigned by the Commercial Specialist.
• Assists in development, testing, and implementation of department rating and Form updates within assigned authority level.
• Compiles results for management to review.
• Assists in training departmental employees.
• May participate and/or assist in onsite agency product training sessions.
• May participate in work-related seminars – single day.
• Performs other related duties as assigned by underwriting management.

Qualifications:

• Associates degree is preferred.
• Two years of insurance experience is required.
• INS Designation is required.
• Demonstrates efforts to pursue higher industry related education designations.
• Ability to use initiative and sound judgement to make decisions within established underwriting guidelines.
• Demonstrates broad knowledge of coverage for select lines of business written by the department.
• Demonstrates knowledge of, or the ability to learn, insurance industry terminology and laws as it pertains to assigned area.
• Demonstrates knowledge of, or the ability to learn, general policies and procedures for underwriting insurance risks.
• Proficient computer skills in a windows-based environment.
• Must work well both independently and in a team environment.
• Demonstrates the ability to communicate effectively both orally and in written form.
• Ability to set and meet deadlines as necessary.
• Ability to work effectively in a fast-paced environment.
• Able to manage multiple tasks and responsibilities daily.

Pay range for this position is $56,500-$66,500 annually depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Erie and Niagara Insurance Association is proud to be an Equal Opportunity Employer.