Contact Us

Erie and Niagara Insurance Association

Location Address:	8800 Sheridan Drive Williamsville, NY 14221
Mailing Address:	PO Box 9062 Williamsville, NY 14231-9062
Phone:	716-632-5433
Fax:	716-632-0410
HR Fax:	716-632-2460
Claims Fax:	716-632-9621
Office Hours:	8:15am – 4:30pm, Monday through Friday
After Hours and Weekends:	866-587-9820

Career Opportunities

Erie and Niagara Insurance has been serving the insurance needs of families and businesses in New York State for more than 150 years.

We offer a competitive benefits package, including platinum health and dental plans, profit sharing, 401k with a company match, paid time off, pension, flexible schedules and more!

Qualified candidates may submit their confidential resume and cover letter with salary requirements to Human Resources.

Interested in joining our team?  Explore the opportunities below:

IT Manager

Erie and Niagara is seeking an IT Manager to provide technical expertise, leadership, guidance and coaching for the software development and application support staff. This is a great opportunity to join an established WNY company with opportunities for advancement. We offer a competitive benefits package, including, health and dental insurance, 401k match, Paid Time Off, pension, profit share and more! Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities:

• Manage assigned IT projects to ensure adherence to budget, schedule, and scope of project.
• Working with the developers, business analysts, and application support team, break down large scale projects into tasks and subtasks.
• Responsible for creating long- and short-term plans, including setting targets for milestones and adhering to deadlines.
• Performing quality control on the project throughout development to maintain the standards expected.
• Adjusting schedules and targets on the project as needs or financing for the projects change.
• Manage backlog, deliverables, testing queues and workload distribution of development and application support staff.
• Lead, mentor, and manage the development and application support team, to deliver upon a culture of high-quality customer service and foster a culture of continuous learning and development.
• Ensure adequate staffing, ensuring that resources are available to perform departmental operations without interruption.
• Participate in internal and external meetings to provide updates bidirectionally on status of projects, tasks, subtasks, and any blockers.
• Assign tasks to staff, making best use of resources to ensure timely completion of business requirements.
• Act as a liaison between the business units and the IT department to translate business requirements into actionable technical specifications, and vice versa.
• Participate in product meetings, including standups and scrum meetings to capture business requirements.
• Guide and coach direct reports to re-prioritize tasks as needed.
• Contribute to the overall IT posture of the organization by upholding security standards, providing technical assistance during annual assessments, and performing scheduled and ad-hoc security scans of internally developed solutions.
• Perform other related duties as required.

Qualifications:

• Bachelor’s degree in Information Systems or minimum ten years’ relevant experience
• Strong organizational skills with the ability to multi-task
• Proven record of managing staff, tasks, and projects
• Proven record of managing staff and deadlines
• Proven record of vendor management
• Proven experience with Agile, Waterfall, CI/CD and other software or project management frameworks
• Proficiency in Microsoft Office product line
• Proficiency in project management tools such as JIRA, SmartSheet, Celoxis, ZenDesk, Salesforce, etc
• Ability to set and meet deadlines as necessary
• Must have excellent communication skills, interpersonal skills
• Demonstrated ability to translate business requirements into technical solutions
• Must have demonstrated ability to quickly master new technologies

Salary range for this position is $125,000 to $145,000/year depending on experience and qualifications of the selected candidate. The expected salary range for this position is displayed in accordance with the New York State Pay Transparency Law.

 

Erie and Niagara Insurance Association is proud to be an Equal Opportunity Employer.